Operations Manager | Glen Waverley
Core
Manage the operational running of a large-format retail store, ensuring seamless customer experiences through inventory, facilities, cash, and safety management.
Role type
Senior IC retail operations manager
Builds
Retail store operations and customer service experiences
Domain
Retail / Fashion & Lifestyle
Deliverable
product features
Required skills
Inventory management, cash management, risk management, WHS compliance, team coaching, recruitment coordination, budgeting, scheduling, stakeholder communication
Preferred skills
Change management, commercial acumen, complex deliverable management
Technologies
None stated
Responsibilities
Manage logistics and store support functions; ensure stock is floor ready and manage stocktakes; oversee cash management and expense monitoring; manage salaries, scheduling, and rostering; coach and develop support team members; coordinate recruitment and onboarding; promote WHS and well-being; coordinate store events and refurbishment; prepare for audits.
Seniority
Senior, hands-on IC