Aje - Assistant Boutique Manager - Brighton
Core
Deliver exceptional in-store customer experiences and drive sales for a contemporary Australian fashion brand.
Role type
Assistant Boutique Manager
Builds
Physical retail store operations and customer service
Domain
Fashion retail
Deliverable
product features
Required skills
customer service, sales techniques, visual merchandising, operational management, team mentoring, performance management, complaint resolution, payment processing
Responsibilities
Ensure exceptional customer experience through personalized service and product knowledge; Lead by example in customer care, sales techniques, visual merchandise standards, and staff presentation; Achieve sales targets by converting customers and resolving complaints; Support operational management including health and safety, facilities, and back-office operations; Increase VIP customer base and nurture relationships; Mentor boutique team members and manage performance reviews; Stay aware of market trends and customer initiatives.