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Policy Officer - Talent Pool Campaign

Sydney, New South Wales💼 Full-time💰 $116,981–$116,981🗓 2026-09-12 → 2026-09-27

Core

Research and analyse policy issues to support evidence-based decision-making and develop practical solutions for complex regulatory and customer service matters within the NSW government.

Role type

Mid-level public policy officer (Talent Pool)

Builds

Policy advice, briefing materials, and regulatory reform initiatives for the Department of Customer Service.

Domain

Public sector policy, regulatory reform, and customer service

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Research and analysis, strategic problem-solving, government process navigation, report writing, project planning

Preferred skills

Experience with legislation, regulatory or insurance sectors, PowerPoint skills

Responsibilities

Research and analyse policy issues, develop practical solutions to complex matters, draft reports and policy advice, provide secretariat support to governance groups, contribute to project planning and delivery

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