Technical Account Manager
Core
Guide strategic enterprise customers in designing, building, and managing long-term business automation programs using the UiPath platform to drive organizational impact.
Role type
Senior Technical Account Manager (Enterprise Success)
Builds
Enterprise-level business automation programs and adoption strategies for large organizations
Domain
Intelligent Automation / RPA / Enterprise Software
Deliverable
client delivery
Required skills
Technical advisory, platform infrastructure planning, troubleshooting, design/code reviews, technical health checks, stakeholder management, presentation skills, programming (.NET/C#/Java/Python/PowerShell), SaaS/Cloud technical background
Preferred skills
UiPath or intelligent automation product experience, technical support or consulting experience
Technologies
UiPath, .NET, C#, Java, Python, PowerShell, SaaS, Cloud
Responsibilities
Own customer technical success and account team workstreams, provide embedded technical advisory to elevate customer automation maturity, plan infrastructure/installation/upgrades, enable customers on best practices, conduct design/code reviews, perform technical health checks, manage escalated support incidents, deliver technical advisory via webinars/demos, develop team processes and methodologies
Seniority
Senior, hands-on IC with strategic advisory focus
