Expressions of Interest - Assessor - WA
Core
Assess property damage, determine claim liability and scope, and manage repairs for customers recovering from property loss or damage.
Role type
On-Road Assessor (Claims)
Builds
Property repair scopes and claim outcomes
Domain
Insurance / Property Claims
Required skills
Trade qualifications in building or allied trades, Full Driver's Licence, Property damage assessment, Claim liability determination, Repair methodology knowledge, Insurance policy interpretation, Fraud risk identification, Written reporting, Customer communication, Conflict resolution
Preferred skills
Certificate IV in General Insurance, Diploma Loss Adjusting, Construction experience, Supervision experience, Computer literacy
Technologies
Operating systems, Assessment software
Responsibilities
Conduct on-site, virtual, and desktop property assessments; Determine, review, accept, or decline scopes of work; Communicate claim decisions and next steps to customers; Support Claims Managers in resolving complex issues; Document assessment decisions and evidence; Manage risks and escalate fraud concerns; Provide feedback on repairer performance.