Practice Manager - Greencross Vets Underwood
Core
Lead the day-to-day operations of a veterinary clinic, fostering team culture, managing business performance, and ensuring exceptional client experiences.
Role type
Senior Practice Manager (Healthcare Operations)
Builds
Veterinary clinic services for pet owners
Domain
Veterinary healthcare / Animal welfare
Required skills
Team leadership and coaching, Rostering and workforce planning, Business performance management, Client service standards, Stock control and supplier management, Compliance and operational standards
Preferred skills
Veterinary nursing background, Medical or hospital management experience, Marketing and community engagement
Technologies
Digital radiography, iM3 dental suite, Skyla biochemistry, Mythic haematology, Ultrasound, Anaesthetic machines, Multiparameter monitoring
Responsibilities
Leading, coaching, and developing clinic team members; Managing rostering, recruitment, and onboarding; Monitoring business performance and KPI achievement; Driving local marketing and community engagement; Managing stock control and supplier relationships; Ensuring compliance and operational standards
Seniority
Senior, hands-on IC with leadership responsibilities