Service Leader
Core
Senior volunteer team member overseeing daily operations of local street service, guiding volunteer leadership and ensuring safe, supportive environments for volunteers and friends on the street.
Role type
Senior volunteer service leader
Builds
Local street service operations and volunteer team performance
Domain
Non-profit / Social services / Street outreach
Deliverable
client delivery
Required skills
Team management, conflict resolution, mentorship, incident report monitoring, rostering, site scouting, event coordination, safe work practices enforcement, public speaking
Preferred skills
None stated
Technologies
Asana, Orange Sky Portal, WhatsApp, Slack
Responsibilities
Manage local volunteer team including Service Coordinators and Team Leaders; monitor and coordinate incident reports; provide updates to volunteers on service changes; mentor and support volunteers; hold quarterly leadership catch-ups; represent organization at events; visit shifts bi-monthly; promote safe work practices.
Seniority
Senior, hands-on volunteer leader