Senior Product Engineer
Core
Senior Product Engineer building end-to-end B2B customer support platform features, architecture, and developer tools.
Role type
Senior IC Product Engineer (B2B SaaS)
Builds
Customer-facing channels (Slack, Discord, Email), core data models, developer infrastructure tools, and backend architecture.
Domain
B2B SaaS, Customer Support, Distributed Systems
Deliverable
product features
Required skills
End-to-end feature ownership, Technical architecture design, Backend development, Distributed systems expertise, Serverless architecture, High-performance web applications, Data modeling, API design, Autonomous prioritization
Preferred skills
Experience in product-led companies, B2B SaaS background, Rapid technology adoption
Technologies
Postgres, Slack, Discord, Email, Serverless frameworks
Responsibilities
Contribute to technical architecture and product roadmap, Scope and launch product features, Build developer infrastructure tools, Shape backend architecture and data modeling, Create developer experience via data pipelines and APIs
Seniority
Senior, hands-on IC