Cinema Worker Level 2
Core
Provides exemplary customer service and executes tasks to support the operation of a cinema entertainment complex, including retail sales, food and beverage preparation, and auditorium maintenance.
Role type
Cinema operations associate (retail and concessions)
Builds
Ticketing, food and beverage sales, and cinema guest experiences
Domain
Entertainment / Hospitality
Deliverable
product features
Required skills
Cash handling, Food and beverage preparation, Customer service, Stock control, Queue management, Cleaning and maintenance, Ticketing systems, RSA qualification
Preferred skills
Suggestive selling, Upselling techniques, Team collaboration
Technologies
Ticketing systems, Register operation
Responsibilities
Monitor and deliver high-standard customer service, Operate registers and manage cash, Prepare and serve food and beverages, Maintain cleanliness and minor maintenance of work areas and equipment, Manage queues and crowd control, Conduct opening and closing procedures
Seniority
Junior, entry-level IC