Cloud Operations Engineer
Core
Manage and optimize SaaS services within AWS, ensuring high availability, performance, and security compliance for mobile video solutions.
Role type
Cloud Operations Engineer (SaaS)
Builds
SaaS applications for live video streaming, body-worn cameras, and in-car video systems
Domain
Public safety, law enforcement, and private sector mobile video technology
Required skills
AWS services and architecture, Windows and Linux administration, SaaS management, CI/CD, SQL Server, automation, technical documentation
Preferred skills
AWS certifications, leadership potential, mentoring junior team members
Responsibilities
Oversee deployment, monitoring, and maintenance of SaaS applications on AWS; identify opportunities to enhance cloud capabilities and streamline processes; support sales team with technical SME support and solution design documentation; diagnose and resolve cloud-related issues; create and maintain documentation for cloud configurations; maintain monitoring and alerting systems; collaborate with development and operations teams; assist in maintaining security protocols and compliance with ISO 27001 and AWS standards; support the development of junior team members
Seniority
Mid-level, hands-on IC with leadership potential
