Customer Service Associate
Core
Support a positive customer shopping experience, deter theft, and maintain accurate checkout procedures while partnering with store teams and Loss Prevention.
Role type
Customer Service Associate (Retail Loss Prevention)
Builds
Customer shopping experience and store security operations
Domain
Retail / Off-price fashion
Deliverable
product features
Required skills
Customer engagement, theft deterrence, checkout procedures, shrink reduction coordination, safety awareness, goal accomplishment
Preferred skills
Flexible scheduling, adaptability, teamwork
Technologies
None stated
Responsibilities
Provide timely and courteous service to customers, engage customers to create a positive environment, deter theft through professional presence, observe accurate checkout procedures, communicate shrink concerns to management, coordinate shrink reduction activities, promote safety awareness, follow through on commitments
Seniority
Entry-level (0-2 years experience)