Service Manager
Core
Lead the day-to-day service operations of a commercial HVAC contractor, overseeing maintenance, reactive works, and projects across Sydney.
Role type
Senior IC operations/service manager (HVAC)
Builds
Commercial HVAC service delivery, maintenance programs, and minor project works for retail, education, and industrial clients.
Domain
Building services / HVAC / Commercial facilities management
Required skills
HVAC technical expertise, team leadership, operational planning, budgeting, client relationship management, safety compliance, strategic growth planning
Preferred skills
Experience in commercial HVAC industry, prior service/operations manager role, strong problem-solving abilities
Technologies
HVAC systems, plant equipment, building services
Responsibilities
Lead and manage the day-to-day operations of the HVAC service division; Manage service technicians, supervisors, coordinators and subcontractors; Ensure preventative maintenance, breakdown response and minor project works are delivered on time and within budget; Provide technical support and guidance on HVAC systems, fault-finding and complex service issues; Monitor workforce utilisation, scheduling and resource allocation; Drive a strong safety culture and ensure compliance with all relevant legislation and company procedures; Identify opportunities for business growth, contract retention and service improvements.
Seniority
Senior, hands-on IC