Field Service & Technical Sales Specialist - Medical Equipment
Core
Field-based role combining hands-on technical service and sales for medical equipment, specifically anesthesia machines, surgical microscopes, and related devices.
Role type
Entry-level Field Service & Technical Sales Specialist
Builds
Repair services, refurbishments, capital equipment sales, and long-term service agreements for healthcare facilities
Domain
Medical device services / Healthcare equipment maintenance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
diagnose and repair complex medical equipment, read service manuals and schematics, build relationships with healthcare professionals, prospect and sell service contracts, manage travel and territory, lift heavy equipment
Preferred skills
experience in medical device or healthcare industry, familiarity with ERP or field service software (NetSuite)
Technologies
NetSuite, CRM systems, Microsoft Office Suite
Responsibilities
Inspect and evaluate medical equipment to identify service requirements and diagnose operational issues; Perform scheduled preventive maintenance and safety inspections on surgical microscopes and related equipment; Respond to weekly service calls and prioritize urgent repair needs; Build and maintain trusted relationships with healthcare professionals; Drive new business and account growth through prospecting and promoting repair services; Travel to customer sites to perform hands-on service work and attend service meetings; Represent the company at industry conferences and trade shows
Seniority
Entry-level, hands-on IC