Warranty Administrator
Core
Oversee maintenance and warranty operations for a portfolio of completed residential projects, serving as the key point of contact for homeowners, residents, and contractors.
Role type
Senior IC warranty and maintenance administrator
Builds
Efficient resolution of warranty requests and maintenance issues across residential developments
Domain
Residential construction
Deliverable
client delivery
Required skills
defect and warranty case management, trade and subcontractor coordination, property access scheduling, maintenance tracking system proficiency, dispute resolution, process improvement
Preferred skills
residential construction knowledge, Visibuild platform experience
Responsibilities
Managing high volume of owner enquiries and warranty requests, coordinating trades for inspections and rectification, monitoring maintenance schedules, reviewing warranty claims, tracking work progress and reporting outcomes, supporting process improvement initiatives