Service Delivery Manager
Core
Manage end-to-end external supplier relationships and warehouse capacity for fulfillment centers in Hungary to support high-volume operations.
Role type
Service Delivery Manager (Operations)
Builds
Fulfillment capacity and operational flexibility for Kifli's Hungarian operations
Domain
E-commerce / Logistics / Retail
Required skills
Supplier relationship management, Team leadership, Capacity planning, Process improvement, Data-driven decision making, Stakeholder management
Preferred skills
Experience in hyper-growth e-commerce, Knowledge of Hungarian labor law
Technologies
None stated
Responsibilities
Lead supplier relationships and capacity lifecycle, Manage and coach a team of project coordinators, Partner with operations leadership on capacity forecasting, Identify and resolve capacity constraints, Track daily warehouse capacity status
Seniority
Mid-Senior, hands-on IC with team leadership
