Optical Dispenser
Core
Deliver premium patient care, expert lens solutions, and eyewear styling while building lasting customer relationships in an optometry practice.
Role type
Optical Dispenser
Builds
Eyewear solutions and patient outcomes
Domain
Healthcare / Optometry
Deliverable
product features
Required skills
Lens knowledge, frame fitting, measurements, patient recommendations, Optomate system proficiency, premium sales, upselling, customer retention, adjustments, troubleshooting
Preferred skills
Progressive lens expertise, frame styling, stock organization, operational efficiency
Responsibilities
Expert optical dispensing including progressives, lens coatings, and frame styling; delivering exceptional customer service and personalized eyewear solutions; accurate fitting, adjustments, troubleshooting, and measurements; managing patient orders from consultation through to collection; working collaboratively with optometrists; maintaining dispensary presentation, stock organization, and operational efficiency; driving repeat business through strong patient relationships and product confidence