Manager, Customer Identity & Access Management (CIAM)
Core
Senior individual contributor responsible for CIAM strategy, governance, architectural direction, and capability evolution to meet business priorities and regulatory expectations.
Role type
Senior IC CIAM Strategy & Governance Lead
Builds
Customer identity solutions, secure authentication platforms, and compliant access management capabilities
Domain
Financial Services / Cybersecurity
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
CIAM strategy definition, multi-year roadmap planning, stakeholder alignment, technical fluency, risk assessment, regulatory compliance knowledge, solution architecture evaluation, platform-level decision making, outcome measurement
Preferred skills
Digital transformation experience, enterprise security objectives alignment, industry trend analysis
Technologies
Identity platforms, authentication systems, security frameworks
Responsibilities
Define and maintain CIAM strategy and multi-year roadmap aligned with business growth and security objectives; Partner with business, product, and digital teams to translate requirements into CIAM capabilities; Establish and evolve measurable outcomes for the CIAM roadmap; Act as a trusted advisor to IAM leadership on investments and trade-offs; Facilitate alignment between business expectations and security/technology constraints; Drive alignment with architecture and cyber security stakeholders on platform-level patterns and risk trade-offs