IT Manager
Core
Own the full lifecycle of technology across the business, from infrastructure and service delivery to projects supporting growth strategy.
Role type
IT Manager
Builds
IT infrastructure, service delivery, and technology projects for a manufacturing business
Domain
Manufacturing / Australian retail
Required skills
IT infrastructure management, security operations, vendor and MSP management, project delivery, ERP implementation experience, manufacturing technology support
Preferred skills
NetSuite, workforce systems, AI integration, scripting, integrations
Technologies
NetSuite, cloud services, security systems
Responsibilities
Deliver high-quality IT service and support to teams in Kempsey, Sydney and retail network; Maintain infrastructure across networks, servers, cloud services and security systems; Manage hardware, software, licensing and user access; Develop and implement IT policies and procedures; Oversee IT projects and deliver them on time and within budget; Provide IT input to NetSuite ERP project team; Lead AI integration work from use case identification to implementation; Manage MSPs, suppliers and support partners; Review contracts, licences and renewals; Work with department heads to identify technology needs and deliver practical solutions; Provide training and support to staff on systems and tools
Seniority
Mid-Senior, hands-on IC
