Senior Expert - Software Engineer (Account Management)
Core
Senior individual contributor providing technical ownership and leadership for critical digital product domains, ensuring quality, resilience, and operational readiness while managing vendor engineering teams.
Role type
Senior IC software engineer (platform architecture & vendor management)
Builds
Large-scale, distributed, cloud-native, highly available digital platforms
Domain
Digital platforms, commerce, payments, loyalty, identity, ticketing, mobile
Deliverable
production ML models | product features | infrastructure
Required skills
distributed systems, cloud-native architecture, API design, microservices, event-driven architecture, resilience engineering, observability, CI/CD, incident management, vendor team leadership
Preferred skills
experience with customer-facing digital products, knowledge of data consistency and failure recovery, automated testing, production operations
Technologies
cloud-native platforms, distributed systems, APIs, microservices, event-driven architecture
Responsibilities
Define and maintain target architecture and engineering standards; provide hands-on technical leadership across design, implementation, and operations; lead and challenge vendor engineering teams; review and approve architecture, APIs, and code quality; validate vendor deliverables; ensure automated testing and CI/CD controls; lead technical incident management and root-cause analysis; maintain architecture documentation and drive knowledge transfer.
Seniority
Senior, hands-on IC
