Senior Product Operations Manager
Core
Connective tissue between Product, Engineering, and Go-to-Market teams to turn strategy into execution across the product lifecycle for AI-powered legal services.
Role type
Senior Product Operations Manager (0-1 builder)
Builds
Operating systems for product teams, Voice of Customer systems, launch coordination frameworks, and cross-functional alignment mechanisms.
Domain
Legal Tech / AI / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Product Operations, process building from scratch, cross-functional alignment without authority, launch coordination, data translation (qualitative/quantitative), stakeholder management, roadmap planning, Early Access Program management
Preferred skills
AI-native product experience, model quality focus, ambiguity navigation, strategic execution
Technologies
Analytics dashboards, KPI frameworks, RACI structures, planning cycles
Responsibilities
Build and maintain Voice of Customer systems; Establish mechanisms for measuring product success; Streamline decision points across teams; Own and improve core product development processes; Design and run Early Access Programs; Own launch coordination end-to-end
Seniority
Senior, hands-on IC