Operations Manager – Eastern Creek
Core
Lead warehouse and Click & Collect operations within a busy retail store, ensuring stock accuracy, order fulfillment, and team productivity.
Role type
Store-based Warehouse & Click & Collect Operations Manager
Builds
Retail store inventory flow and customer order fulfillment
Domain
Retail / Logistics
Required skills
Warehouse operations management, Click & Collect fulfillment, inventory control, stock replenishment, team supervision, workflow organization, safety compliance, rostering, problem-solving
Preferred skills
Experience as Warehouse Supervisor or Team Leader, coaching employees, managing competing priorities, fast-paced environment adaptability
Technologies
Forklift equipment
Responsibilities
Lead daily warehouse, receivals, and dispatch operations; Coordinate Click & Collect orders from preparation to collection; Supervise and coach warehouse and Click & Collect team members; Maintain stock accuracy and investigate discrepancies; Organize warehouse workflow and ensure safety compliance; Prepare rosters based on operational requirements; Monitor productivity and service standards; Complete regular stocktakes; Identify process improvements; Support store leadership on overall performance.
Seniority
Mid-level, hands-on IC