Gaming Manager - Brook Hotel
Core
Manage a premium 45-machine gaming room, delivering high-touch player service, maintaining room presentation, and ensuring peak operational performance.
Role type
Gaming Manager (Casino/Hospitality)
Builds
Gaming room operations and player experience
Domain
Hospitality / Gaming
Deliverable
client delivery
Required skills
Gaming operations management, compliance and safe gaming, team leadership, financial balancing, customer service, manual handling
Preferred skills
Prior experience as attendant, supervisor, or manager in gaming rooms
Technologies
N/A
Responsibilities
Manage room flow during busy periods, greet regular players, coach host team on payout execution and RSG, balance books, maintain compliance
Seniority
Mid-level, hands-on IC
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