Concierge (full time)
Core
Provide memorable arrival and departure experiences for guests at a luxury resort, including luggage handling and local recommendations.
Role type
Front-line hospitality associate (concierge porter)
Builds
Guest arrival/departure experiences and local travel recommendations
Domain
Luxury hospitality / Tourism
Deliverable
product features
Required skills
Luggage handling, local area knowledge, disability assistance, guest communication, shift flexibility
Preferred skills
Driver's license (QLD), RSA certification, warm demeanour, attention to detail
Responsibilities
Tag, store, and retrieve luggage; assist guests with disabilities; provide directions and local recommendations; welcome and greet guests; resolve guest inquiries and concerns.
Seniority
Entry-level, hands-on IC
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