Operations - Regional Manager - Cleaning
Core
Lead cleaning operations across multiple retail and shopping centre sites in Brisbane, ensuring high service standards and client satisfaction.
Role type
Regional Operations Manager (Cleaning Services)
Builds
Cleaning services for retail and shopping centre clients
Domain
Commercial cleaning and facility services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Multi-site operational leadership, client and stakeholder management, workforce planning and coaching, budget and cost management, safety and compliance management, problem-solving
Preferred skills
Experience in soft services or facilities management, managing geographically dispersed teams, contractual and KPI management
Technologies
None stated
Responsibilities
Lead cleaning operations across multiple retail and shopping centre sites, Build strong relationships with clients and centre management, Lead, coach, and develop Cleaning Supervisors and site-based teams, Monitor site performance against contracts, specifications, and KPIs, Manage labour, productivity, workforce coverage, and operational costs, Conduct regular site visits, inspections, and operational reviews
Seniority
Senior, hands-on IC
