Senior Associate, Fraud Operations
Core
Investigate complex financial fraud cases (payment fraud, scams, account takeovers) and analyze datasets to identify suspicious patterns and improve risk controls.
Role type
Senior Associate, Fraud Operations (IC)
Builds
Fraud detection models, rules, and operational processes
Domain
Financial services / Fraud prevention
Deliverable
client delivery
Required skills
Fraud investigation, Data analysis, Customer communication, Risk assessment, Pattern recognition, Process improvement
Preferred skills
Knowledge of US/Singapore fraud patterns, Identity verification (IDV), KYC, Transaction monitoring systems
Technologies
ACH, Debit/Credit card transactions, Wallet activity, Device telemetry, Blockchain, VPNs
Responsibilities
Investigate financial fraud and account integrity incidents; Analyze complex datasets to identify suspicious behavior; Communicate with customers to gather information on suspicious activity; Identify emerging fraud trends and recommend improvements to detection rules; Develop understanding of customer journeys to balance security and experience; Collaborate with Product, Engineering, and Data Science teams; Prepare reports on fraudulent activity for leadership; Support fraud response activities including on-call duties
Seniority
Senior, hands-on IC
