Client Services Coordinator – Disability Services (SIL)
Core
Lead day-to-day delivery of high-quality Supported Independent Living (SIL) and community supports for people with disability in Greater Sydney.
Role type
Senior IC Client Services Coordinator (Disability Services)
Builds
Individualised support plans, care rosters, and operational compliance for SIL homes and community services.
Domain
Disability services / Supported Independent Living (SIL)
Deliverable
physical/clinical work
Required skills
Team leadership and supervision, rostering and scheduling, NDIS compliance, client needs assessment, conflict resolution, digital case management, shift coverage.
Preferred skills
Experience in SIL environments, recruitment and training of support workers, connecting clients with community resources.
Responsibilities
Supervise and support a team of Support Workers; assess client needs and develop individualised support plans; coordinate services including personal care and household tasks; act as main point of contact for clients and families; ensure compliance with NDIS Practice Standards; maintain accurate records; fill in on support shifts.
Seniority
Senior, hands-on IC