ACT Embedded Onsite AV Technician
Core
Onsite AV support concierge providing first-line troubleshooting, preventative maintenance, and user assistance for Audio Visual and Unified Communication systems in secure client environments.
Role type
Onsite AV Technician (Concierge)
Builds
Seamless AV and UC operations for corporate, government, education, and defence sectors
Domain
Audio Visual (AV) and Unified Communication (UC) in secure/defence environments
Required skills
AV system troubleshooting, hardware/software fault resolution, preventative maintenance, meeting setup support, vendor liaison, documentation, Microsoft Office 365 proficiency
Preferred skills
CTS, Crestron, or Extron certifications
Technologies
AV control systems, displays, conferencing solutions, Microsoft Office 365
Responsibilities
Provide first-line technical support for AV systems, troubleshoot hardware and software faults, conduct system health checks, support meeting setups and live events, liaise with internal teams and external vendors, maintain accurate support logs and reports
Seniority
Mid-level, hands-on IC