Digital Business Analyst Hybrid
Core
Translate customer insights and business needs into clear requirements for native mobile apps and responsive web platforms.
Role type
Senior Digital Business Analyst
Builds
Native iOS/Android applications and mobile-responsive websites
Domain
Digital products, mobile apps, web platforms
Deliverable
product features
Required skills
Requirements analysis, Agile facilitation, Data analysis, Prioritization frameworks (WSJF/RICE), API knowledge, Analytics/BI tools, UX testing analysis, Stakeholder management
Preferred skills
Experience with online customer self-service products, Technical understanding of APIs
Technologies
Jira, Confluence, SOAP UI, Charles, Adobe Analytics, Elevio, InMoment/Voice of Customer, Tableau
Responsibilities
Facilitate discovery workshops and Agile ceremonies, Document user requirements and process flows, Assess opportunities using prioritization frameworks, Support UAT and defect reporting, Monitor digital channel performance against KPIs, Clarify requirements with developers and testers
Seniority
Senior, hands-on IC