Customer Service Team Member
Core
First point of contact for clients at a rehabilitation clinic, managing bookings, scheduling, and front-of-house operations.
Role type
Customer Service Team Member
Builds
Clinic and community-based client support operations
Domain
Healthcare / Rehabilitation
Deliverable
product features
Required skills
Scheduling and diary coordination, Phone and email communication, Client query resolution, Liaising with funding bodies and referrers, Administrative support, Front-of-house management
Preferred skills
Previous customer service or reception experience, Healthcare or allied health experience, Warm and organized demeanor, Comfort with new technology systems