Associate Director, Country & Site Operations (CSO)
Core
Lead people, capability, and operational effectiveness for teams supporting clinical trials across multiple phases and therapeutic areas.
Role type
Senior IC clinical operations leader (Associate Director)
Builds
Clinical trial execution across diverse countries and portfolios
Domain
Healthcare / Clinical Research / Clinical Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
People leadership, Talent and capability development, Resource allocation, Operational oversight, Strategic country and site input, Issue management, Cross-functional collaboration, Performance and portfolio management, Workforce and planning support, Continuous improvement
Preferred skills
Site feasibility, Advanced degree
Technologies
Digital tools for virtual teams and operational oversight
Responsibilities
Provide direct line management for Clinical Country & Site Leads, Site Managers, and Site Feasibility professionals; Allocate Clinical Country & Site Leads across country and study portfolios; Ensure consistent delivery of country and site operations including sponsor oversight visits; Guide teams in translating local operational and regulatory insights into recommendations for protocol planning and site selection; Serve as an escalation resource for country, site, and data integrity concerns; Partner with clinical monitoring, medical teams, and external CRO/FSP partners; Track team objectives and operational performance; Contribute to workforce, resource, and budget planning; Lead or contribute to CSO operating-model and process-improvement initiatives.
Seniority
Senior, hands-on IC with management responsibilities
