Customer Support Specialist - APAC
Remote
Core
Support all users of the event platform before, during, and after events; run webinars for organizers and exhibitors; provide online and/or onsite support for events throughout their duration.
Role type
Customer Support Specialist (Events & Tech)
Builds
AI-powered event platform for organizers and participants
Domain
Event technology / SaaS
Deliverable
client delivery
Required skills
customer service, project management, webinar facilitation, content creation, travel management
Preferred skills
tech and events interest, startup mindset, shift flexibility
Technologies
N/A
Responsibilities
Support users before, during, and after events; Run regular webinars for organizers and exhibitors; Help create content for attendees, exhibitors, and organizers; Provide online and/or onsite support for events; Travel to events as needed with covered expenses.