Business Improvement Specialist
Core
Drive enterprise-wide process improvement and operational excellence to enhance efficiency and support strategic objectives.
Role type
Business Improvement Specialist (Process Transformation & Operational Excellence)
Builds
Enterprise process architecture, performance management disciplines, and continuous improvement capabilities
Domain
Water utilities / Public sector infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
End-to-end process redesign, stakeholder engagement, benefits realisation planning, performance management, strategic problem-solving, change facilitation
Preferred skills
Coaching, knowledge sharing, operational excellence methodologies
Technologies
Process management tools, performance management frameworks
Responsibilities
Lead business improvement and transformation initiatives; Analyse, redesign and optimise end-to-end business processes; Facilitate stakeholder engagement and workshops; Assist in developing benefits realisation plans; Build organisational capability in continuous improvement; Maintain and enhance enterprise process architecture
Seniority
Mid-Senior, hands-on IC
