Hardware Operations Engineer
Core
Senior technical authority for hardware reliability and fleet health at large-scale AI datacenters, ensuring uptime for thousands of GPUs and servers.
Role type
Senior IC datacenter hardware operations lead
Builds
Reliable, high-performance AI compute infrastructure for frontier model training and inference
Domain
AI/ML infrastructure, hyperscale datacenter operations, GPU clusters
Deliverable
production ML models
Required skills
hardware failure diagnosis, root cause analysis, fleet health management, server platform expertise, rack integration, operational procedure development, spare parts strategy, cross-functional leadership, technical documentation
Preferred skills
GPU cluster support, fleet health telemetry, failure analysis methodologies (FRACAS, RCCA, FMEA), Linux system administration, NPI-to-sustaining transitions, EHS practices
Technologies
GPU systems, server platforms, storage infrastructure, rack integration, fleet health systems, telemetry platforms
Responsibilities
Drive technical triage and resolution of complex hardware failures; Partner with Fleet Health Engineering to investigate recurring issues and improve reliability; Lead root cause analysis for critical incidents; Coordinate repairs and lifecycle activities with vendors; Establish hardware maintenance standards and operational runbooks; Analyze failure trends to identify risks; Support new hardware introductions and validation; Coordinate spare parts strategy; Provide field feedback to improve platform designs; Mentor on-site technicians
Seniority
Senior, hands-on IC with leadership responsibilities