Shop Supervisor
Core
Manage retail operations for a charity store selling donated goods to fund suicide prevention services.
Role type
Retail Supervisor
Builds
Retail store operations and sales
Domain
Non-profit / Charity retail
Deliverable
product features
Required skills
Retail management, coaching and mentoring, customer service, visual merchandising, stock control, problem solving, business systems/POS usage
Preferred skills
Passion for suicide prevention, ability to articulate organizational purpose, experience in hospitality management
Responsibilities
Manage all aspects of a retail operation and delegate responsibilities, work with staff and volunteers to review pricing and visual merchandising, maintain communication channels and assist with customer complaints, identify issues based on feedback, set objectives and prioritize tasks, coach and develop direct reports
Seniority
Mid-level, hands-on management
