Business Delivery Lead
Core
Lead the planning and delivery of cross-functional business projects and change initiatives from initial scoping through to implementation in a complex insurance environment.
Role type
Senior IC business delivery lead
Builds
Operational change, process improvements, and practical outcomes for business-led projects
Domain
Insurance (medical defence, claims, operational processes)
Required skills
Project and delivery management, stakeholder management, risk and issue management, dependency management, continuous improvement, process simplification, automation and technology adoption
Preferred skills
Experience within insurance (product, claims, operational processes or systems)
Responsibilities
Lead planning and delivery of cross-functional business projects and change initiatives; Partner with BAU teams to define objectives, deliverables, timelines, responsibilities and expected outcomes; Develop and manage practical delivery plans tracking milestones, dependencies, risks and issues; Facilitate working groups, governance forums and regular project check-ins; Identify and resolve delivery challenges; Represent the business in broader change programs; Lead post-implementation reviews and capture lessons learned; Identify opportunities to simplify and improve business processes including automation; Champion a culture of continuous improvement
