Account Lead
Core
Senior account owner delivering governance, client relationship management, commercial performance, and service delivery assurance for data centre accounts.
Role type
Senior IC account lead (data centre)
Builds
Managed data centre accounts and service delivery
Domain
Commercial real estate / Data centre operations
Deliverable
client delivery
Required skills
Account governance, client relationship management, financial oversight, SLA/KPI management, risk management, vendor coordination, stakeholder management, budget control, commercial risk management
Preferred skills
Team leadership, cross-functional coordination, audit and compliance processes, structured leadership
Technologies
None stated
Responsibilities
Own overall account delivery and governance; Act as primary account leadership point for the client; Oversee account financial governance and commercial risk; Lead SLA, KPI, audit, and compliance reporting; Coordinate vendors and cross-functional teams; Provide senior escalation oversight for risks and client concerns
Seniority
Senior, hands-on IC