QuickCode Clinical Success Manager
Core
Manage adoption and implementation of QuickCode automated billing QA software for radiation oncology clinics, bridging clinical and billing teams to optimize workflows.
Role type
Clinical Success Manager (Healthcare SaaS)
Builds
Automated billing QA software (QuickCode) for radiation oncology clinics
Domain
Radiation Oncology / Healthcare Billing / Medical Coding
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Radiation oncology clinical experience, Medical coding expertise, ARIA system proficiency, MOSAIQ OIS proficiency, AMAC ROCC certification, Customer presentation skills, Workflow evaluation, Troubleshooting, Training development, Coding guideline research
Preferred skills
5+ years radiation oncology experience, 5+ years ARIA/MOSAIQ experience, Customer service background
Technologies
QuickCode, ARIA, MOSAIQ OIS, Eclipse TPS
Responsibilities
Demonstrate QuickCode software to prospective customers, Evaluate clinical workflows to guide configuration, Drive customer adoption through implementation and training, Troubleshoot customer issues (configuration, documentation, coding, software), Proactively check in with customers for feedback, Host webinars to answer questions, Test new versions and provide clinical feedback, Develop training materials, Research new coding guidelines
Seniority
Mid-level, hands-on IC