Administration Assistant – Operations
Core
Processing and managing customer orders, handling enquiries, and supporting inventory administration and stock transfers for a fashion brand's distribution centre.
Role type
Operations Administration Assistant
Builds
Order fulfilment processes, inventory accuracy, and customer experience for a streetwear brand
Domain
Retail / Ecommerce / Fashion
Required skills
Order processing, inventory administration, system troubleshooting, stock reconciliation, customer enquiry handling, reporting
Preferred skills
Shopify, CIN7, Gorgias, retail/ecommerce experience, stock transfer coordination
Technologies
Shopify, CIN7, Gorgias
Responsibilities
Process and manage customer orders, handle customer enquiries, assist with inventory administration and stock updates, liaise with warehouse and retail teams, flag stock issues and system errors, support returns and exchanges, assist with stock transfers, generate operational reports
Seniority
Junior, hands-on IC
