Director, Software Engineering (AI Workflows & Ecosystem)
Core
Define and evolve Jobber's unified AI system layer to enable agentic workflows, cross-product context, and proactive business operations for small service businesses.
Role type
Director, AI Workflows & Ecosystem
Builds
A unified, intelligent system layer including AI foundations, Copilot, automations, and platform experience for the Jobber product.
Domain
SaaS / AI / Agentic Workflows
Deliverable
production ML models
Required skills
Agent orchestration, tool use and workflow execution, AI evaluation (offline/online), observability, failure handling, guardrails and safety, system-level reasoning, organizational scaling, cross-org alignment
Preferred skills
Experience leading multi-team orgs through complexity, deep partnership with Product and Design, balancing speed vs quality vs safety
Technologies
LLMs, agentic systems, orchestration frameworks
Responsibilities
Define how AI works across the entire product, build and evolve a multi-team organization, make tradeoffs between speed, quality, and safety, push teams toward system thinking, drive adoption across engineering and product
Seniority
Director, hands-on leadership
