Bell Team Leader
Core
Greet and escort guests to rooms, assist with luggage, and provide transportation and directions for hotel guests.
Role type
Bell Team Leader
Builds
Guest arrival/departure experience and luggage handling services
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Luggage handling, guest escorting, transportation arrangement, vehicle assistance, directions provision, uniform maintenance, safety compliance
Preferred skills
Warm demeanour, infectious motivation, passion for service, role modeling, coaching ability
Technologies
None
Responsibilities
Greet and escort guests to rooms, transport guest luggage, assist guests in and out of vehicles, arrange transportation, supply directions, assist Concierge and Front Office staff, serve as a departmental role model, maintain professional appearance, report unsafe conditions
Seniority
Individual Contributor, entry to mid-level