Participant Intake Officer
Core
Coordinate end-to-end participant intake, assessment, and onboarding for people with disability, ensuring safe transition into NDIS services.
Role type
Senior clinical intake coordinator (Registered Nurse)
Builds
Person-centred disability support services (SIL and community-based)
Domain
Disability services / NDIS / Clinical care
Required skills
Clinical assessment, risk identification, NDIS plan review, stakeholder engagement, service agreement preparation, complex care coordination
Preferred skills
Behaviour support knowledge, restrictive practices understanding, multidisciplinary team collaboration
Technologies
NDIS planning tools, service agreement software
Responsibilities
Manage participant referrals from enquiry to service commencement; Conduct intake and initial risk assessments; Review NDIS plans and funding arrangements; Coordinate meet-and-greets and site visits; Prepare Service Agreements and consent forms; Provide handovers to operational and clinical teams
Seniority
Mid-level, hands-on IC