Commercial Lines Specialist, Atlanta
Core
Perform high-volume, accurate commercial insurance policy binding, endorsements, and certificate issuance for small businesses to ensure correct coverage and prevent downstream operational failures.
Role type
Senior IC commercial lines insurance specialist
Builds
Valid insurance policies, certificates of insurance, and endorsements for small business clients
Domain
Insurance (Property & Casualty / Commercial Lines)
Required skills
Commercial lines insurance knowledge, policy binding, endorsement processing, certificate of insurance generation, document verification, carrier communication, regulatory compliance, error detection, high-volume processing, customer problem resolution
Preferred skills
Commercial lines depth, AI tool usage, agency or carrier experience, Georgia state insurance licensing
Technologies
Insurance portals, carrier systems, AI tools
Responsibilities
Review and validate pre-filled applications and documents from agents, issue standard bindings and endorsements, generate accurate certificates of insurance, resolve portal and email requests to zero, mentor agents on documentation accuracy, perform quality checks on work output
Seniority
Mid-level, hands-on IC