Senior Manager, Service Operations & Enablement
Core
Own the transition of Cerebras AI chip deployments from technical completion to operational readiness, building O&M models and enabling operators across customer on-premises and colocation environments.
Role type
Senior Manager, Service Operations & Enablement
Builds
Repeatable O&M models, operator training programs, operational readiness processes, and knowledge management frameworks for large-scale AI infrastructure.
Domain
AI hardware / Semiconductor / Data Center Operations
Required skills
Infrastructure operations leadership, Service transition management, Operational readiness processes, Training and certification program development, Knowledge management, Cross-functional communication, Data center due diligence, Process standardization
Preferred skills
AI/HPC experience, Large-scale compute systems, Semiconductor industry background, Customer on-premises infrastructure support, O&M program development
Technologies
Cerebras Wafer-Scale Engine, Colocation facilities, On-premises data centers
Responsibilities
Define and maintain Ready-for-Service requirements; Establish operational acceptance processes and reviews; Build scalable O&M models and define operational boundaries; Develop training curricula, competency matrices, and certification standards; Create operational knowledge management frameworks and SOPs; Evaluate data center environments for operational suitability.
Seniority
Senior, hands-on IC with team leadership
