AI Software Engineer
Core
Build and operate production AI agents for financial services customer support and back-office operations using LLMs.
Role type
Senior IC AI Software Engineer (Applied AI/Agentic Systems)
Builds
Reliable, observable AI agents handling live customer conversations and integrating with financial APIs
Domain
Financial Services / Fintech / Generative AI
Deliverable
production ML models | product features
Required skills
Software engineering, Machine Learning, NLP, LLM application, agentic system design, tool calling, multi-step reasoning, API integration, evaluation infrastructure design, product thinking, ambiguity management, technical decision making
Preferred skills
Experience shipping products at scale, startup experience, rapid prototyping, data analysis
Technologies
LLMs, agentic frameworks, customer APIs, evaluation suites
Responsibilities
Design and implement agentic systems with tool calling and multi-step reasoning; translate ambiguous business problems into scoped agentic workflows; build robust evaluation infrastructure for accuracy, safety, and latency; develop and optimize agent skills via dataset curation and iteration; contribute to internal AI platform standards for prompting and orchestration; analyze customer data to identify automation opportunities; drive technical decisions and scope work independently