Engineering Manager, Agent Orchestration
Core
Lead the runtime and model orchestration layer that powers Decagon's AI agents in production, coordinating model reasoning, tool use, and evaluation for customer conversations.
Role type
Senior Engineering Manager (player/coach)
Builds
Reliable, low-latency agent orchestration engine and control-plane systems
Domain
Conversational AI, Agent Orchestration, Distributed Systems
Deliverable
production ML models | product features | infrastructure
Required skills
Engineering management, distributed systems architecture, real-time system design, technical strategy, team hiring and development, debugging complex failures, operational excellence
Preferred skills
Agent frameworks and runtimes, evaluation and experimentation systems, safety guardrails for critical systems
Responsibilities
Build and develop a high-performing engineering team; Own technical strategy and roadmap for the orchestration engine; Drive architecture for complex reasoning and action flows at scale; Set reliability, testing, and observability standards; Partner with Product, Research, and Infrastructure teams to ship multi-quarter initiatives
Seniority
Senior, hands-on IC leadership
