UX Content Consultant
Core
Deliver clear, useful, and accessible content across website, app, and member portal to help members make informed decisions.
Role type
UX Content Consultant (Digital Content Strategy & Writing)
Builds
Digital experiences for members and prospective members
Domain
Financial Services / Retirement
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
User-centred content creation, Information architecture, Data-driven content analysis, WCAG 2.2 compliance, Design systems knowledge, Content management systems (CMS) proficiency
Preferred skills
Journalism or editorial background, Simplifying complex technical content, Stakeholder collaboration
Technologies
CMS, Analytics tools, User research platforms
Responsibilities
Deliver user-centred content for members and prospective members, Contribute to prototypes, wireframes and information architecture, Analyse content, research and data insights, Improve content structure, clarity and accessibility, Apply compliance requirements and digital best practice
Seniority
Mid-Senior, hands-on IC
