Business Analyst (Parental Leave Cover)
Core
Design, define, test, and implement projects to enhance systems across people, process, and technology for a last-mile delivery and D2C services company.
Role type
Business Analyst (Parental Leave Cover)
Builds
Smarter, customer-focused solutions for retail and e-commerce brands
Domain
Logistics / Last-mile delivery / E-commerce
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Requirements gathering and analysis, Functional specification writing, User story creation, Process flow mapping, Solution design support, Feasibility and gap analysis, UAT coordination, Change management support, Agile ceremony participation, Process improvement and root cause analysis
Preferred skills
Transport/Logistics industry experience, Business Administration or IT certifications
Technologies
Microsoft Word, Excel, PowerPoint, Power BI
Responsibilities
Facilitate workshops to collect and document business requirements, Act as liaison between business units and technical teams, Participate in solution design discussions and feasibility analyses, Assist in developing and executing test plans and UAT, Identify operational inefficiencies and recommend improvements, Develop and maintain process documentation
Seniority
Mid-level (3–5 years experience)
