Banking Industry Lead, Scams
Core
Design and deliver AFCA's Scams External Dispute Resolution (EDR) Program under the Scams Prevention Framework (SPF) to protect Australian consumers from banking and payment scams.
Role type
Senior IC Banking Industry Lead (Scams & Financial Crime)
Builds
Scams EDR Program components, industry guidance materials, and regulatory risk mitigation strategies
Domain
Australian Financial Services / Banking / Payments / Financial Crime
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Banking systems expertise, payment networks knowledge, scam money flow analysis, regulatory framework interpretation, stakeholder engagement, risk assessment, transaction monitoring, mule account controls, fund recovery processes
Preferred skills
Experience with ASIC, ACCC, or Reserve Bank of Australia, knowledge of New Payments Platform (NPP), ability to translate complex regulatory issues into business outcomes
Technologies
New Payments Platform (NPP), transaction monitoring systems, account-to-account transfer systems
Responsibilities
Provide expert advice on banking systems and scam money flows, identify systemic issues from scam complaints, contribute to risk assessments for banking vulnerabilities, lead development of EDR Program components, monitor regulatory developments, develop training and guidance materials, engage with regulators and industry bodies, represent AFCA in cross-sector forums
Seniority
Senior, hands-on IC