Customer Experience Officer
Core
Frontline staff delivering exceptional service and building relationships at leisure facility front desks.
Role type
Customer Experience Officer
Builds
Member retention, program participation, and facility revenue
Domain
Leisure and fitness industry
Deliverable
product features
Required skills
Customer service, sales, First Aid, CPR, Working with Children Check
Responsibilities
Deliver outstanding service at the front desk, build quality relationships with facility users, sell memberships and services, match programs to customer needs
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