Rostering Coordinator
Core
Manage staff rosters for youth workers and NDIS support workers to ensure consistent, trauma-informed care delivery for children and young people in care.
Role type
Operational Rostering Coordinator
Builds
Staff schedules and workforce coverage plans
Domain
Social services / Child protection / Disability support (NDIS)
Required skills
Rostering software proficiency, SCHADS Award compliance, workforce forecasting, absence management, payroll support, trauma-informed practice, youth development principles, cultural diversity understanding
Preferred skills
HR systems experience (e.g., Employment Hero), reporting and trend analysis, process improvement
Technologies
Employment Hero, Microsoft Office
Responsibilities
Create and maintain staff rosters, match workers to clients based on skills and compatibility, manage unplanned absences and shift changes, forecast staffing requirements, ensure compliance with SCHADS Award, monitor timesheets and support payroll, produce staffing reports, review rostering processes
Seniority
Mid-level operational specialist